Meredith Manak is no stranger to the complex and nuanced world of medical records retrieval. She’s been in the business for 25 years. It wasn’t until 2018 that it became personal.

It was in 2018 that her daughter suffered a traumatic brain injury and needed a team of doctors to get the comprehensive treatment and care necessary to get well. Meredith chose a hospital system that was using one EHR system—assuming that would simplify the record exchange and make sure each doctor on her daughter’s care team was up to date on her care.

That assumption was wrong.

One day, her daughter had to be admitted to the ER for blood clots. Her hematologist—an important member of her 12-person care team—was in the same building, just on a different floor – yet wasn’t notified about the incident electronically for 2 weeks.

Meredith didn’t wait for that. She walked to hematology to let the doctor know what was happening. Naturally, even the doctor was shocked!

For a parent, those kinds of experiences are terrifying. As an expert in medical records retrieval, Meredith thought “not on my watch,” and decided to take matters into her own hands.

The idea behind Unit 387 was born.

Unit 387’s solution offers providers an online portal that can pull all records of an individual using their name, date of birth, and address NO MATTER where that data exists. Thanks to the connection to CommonWell and Carequality, the solution can pull data from hundreds of different electronic health records vendors. The end product is one consolidated record that can be organized into different categories – by specialty, health care organization, and more.

Today, they continuously monitor the ever-changing landscape and focus on developing additional enhancements to meet those needs.

Learn more about Unit 387 here.

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