To appreciate how important it is for the health care system to change, we need only think about the care we want for our loved ones. Most of us have a parent or grandparent or sibling or spouse who has a need for more than one doctor, multiple prescriptions and a large care team. Rich Elmore, our acting vice chair, recently shared his own personal story of experiencing limited and untimely access to health information at critical junctures and I know there are many people with a similar story. How can we be sure that the care they receive is coordinated across all those providers and actually helps improve their condition? As people who work in the industry, we understand all too well the gaps and disconnects that can occur, [...]